Terms & Conditions

About Us

Harmonic in Australia provides local representation and support for the comprehensive portfolio of video infrastructure solutions from Harmonic Incorporated. Headquartered in San Jose, California, Harmonic Inc. offers a complete range of solutions that are optimised to make your production, distribution and delivery networks more efficient, less expensive to operate, and capable of delivering superior-quality video to any device.

Harmonic in Australia is a wholly owned division of leading broadcast technology systems specialist, Techtel.


We live in the midst of an expanding video economy—one driven by innovation, competition, and the emergence of new distribution models including over-the-top (OTT) and Web-ready mobile devices that give consumers instant media access from any device, any time or anywhere. While the pay-TV industry continues to grow on a global scale, these changing consumer expectations offer content producers and service providers new opportunities to monetise content across a wider range of platforms. 

As changing modes of video consumption affect the way that content is produced, packaged, and distributed, Harmonic provides the supply chain infrastructure—from production through delivery—that enables content providers and service providers alike to engage and prosper in today’s video economy. Our solutions provide the performance, versatility, and reliability essential for the delivery of high-value goods and services to a multi-screen environment.

Harmonic offers a complete range of solutions for increasing production capabilities, improving video quality and achieving ultra-efficient video delivery. For live news and event coverage, the ultra-low-latency Ellipse™ contribution encoders offer high-quality video for professional newsgathering. In the studio, Harmonic’s Omneon active storage systems and video servers enable highly efficient digital media production and origination workflows. In service provider headends, Harmonic’s Electra™ broadcast encoders provide top video quality and bit-rate efficiency, while our ProStream™ processing platforms deliver advanced stream processing for secure, efficient content distribution. For multiscreen services, our Rhozet™ media transcoders allow seamless conversion of all major formats for web, mobile and more. Harmonic’s cable edge and access solutions, including the market-leading NSG™ EdgeQAM platform and the SUPRALink™ 1550 nm transmission system, enable popular services such as VOD and allow operators to continue to expand service offerings over existing networks.

Harmonic holds over 50 technology patents in the United States and other countries, and has won numerous industry awards. Recent honors include:

  • 2011 SCTE Awards for Technical Innovation, Technological Product of the Year and Best Digital Processing Solution (NSG 9000 HectoQAM)
  • 2011 TV Technology STAR Award (Omneon Spectrum MediaPort 7000)
  • 2011 Broadcast Engineering Excellence Award, Newsroom Technology Winner (Omneon deployment at CNN), New Studio or RF Technology, Station Runner Up (Harmonic deployment at LDS Conference Center)
  • 2010 TMC Cable Spotlight Product of the Year (NSG 9000 HectoQAM)
  • 2010 Broadband Gear Report 4.5 Diamond Rating (ProStream 1000 with ACE, Electra 8000 with 3D capability)
  • 2010 Broadband Gear Report 4 Diamond Rating (PWRBlazer HLN 3142E 4x4 Segmentable Node)
  • 2010 Leading Lights Best New Cable Product Award (NSG 9000 HectoQAM)
  • 2010 Cable & Satellite International Product of the Year, Best Satellite Contribution/Distribution/Transmission Solution, DMS
  • 2009 Cable & Satellite International Product of the Year, Best Digital Video Processing Technology and Best HDTV Technology or Product, both for Electra 8000
  • 2009 Broadband Gear Report, Perfect 5 Diamond Rating (MediaPrism Convergence Suite with ProStream 4000)
  • 2009 Broadband Gear Report 4 Diamond Rating (ProView 7000)
  • 2009 Internet Telephony IPTV Excellence Awards (Direct-2-Edge and Carbon Coder)



The Global Service and Support organisation brings extensive system integration, technical support, and program management experience to Harmonic’s customers. With a range of professional services, customer training and support plans, Global Service and Support helps customers optimize their system infrastructures and more rapidly deploy new solutions.